Privacy Policy

Introduction

This privacy policy explains how spry zone collects, uses, and protects personal information provided through our website and services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

We collect information that you voluntarily provide when using our services:

• Contact information including name and email address
• Project details and business information you share during consultations
• Communication records from emails and meetings
• Payment information processed through secure third-party providers

How We Use Your Information

Personal information is used exclusively for the following purposes:

• Responding to service inquiries and consultation requests
• Delivering contracted design services
• Processing invoices and payments
• Communicating about active projects
• Maintaining records of business transactions

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Limited disclosure may occur in these circumstances:

• With service providers who assist in business operations, bound by confidentiality agreements
• When required by law or legal process
• To protect our rights, property, or safety

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Project files and communication records are typically maintained for seven years following project completion for business and legal compliance purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to processing of your personal data
• Withdraw consent where processing is based on consent

Security Measures

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. See our Cookies Policy for detailed information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or to exercise your rights, contact us at:

spry zone
428 Cordova Street West
Vancouver, BC V6B 1E4
Canada
Email: [email protected]